Company information:

Name companies: Roll&Bowl bv.

Address Roll&Bowl bv:

Pieter van Hobokenstraat 28, 2000 Antwepren

Ruggeveldlaan 730, 2100 Deurne

Fruitmarkt 7, 3500 Hasselt


Telephone: +32486648014


Roll&bowl BV BE0731988031

Article 1: General terms and conditions:

The website with registered office at Pieter van Hobokenstraat 28, 2000 Antwerp. Through our website, we offer our customers the opportunity to purchase our products.

These General Terms and Conditions apply to all orders placed by a visitor to our website ("customer"). When placing an order via the Roll&Bowl... website, the Customer must expressly accept these Conditions, whereby the Customer agrees to the applicability of these Conditions to the exclusion of all other conditions. Any additional terms and conditions of the Customer are excluded unless prior written acceptance by Roll&Bowl... explicitly accepted.

Article 2: Price:

All prices stated are expressed in EURO and include VAT

The price stated relates exclusively to the items as stated in writing. The attached photos are for decorative purposes and may contain elements not included in the price.

Article 3: Availability:

Despite the fact that the online catalogue and e-commerce website are compiled with the greatest care, it is possible that the information is incomplete, contains material errors or is not up-to-date. Obvious errors or mistakes in the product selection are not binding for Roll&Bowl. With regard to the accuracy and completeness of the information provided, Roll&Bowl is only bound by a best-efforts obligation. Roll&Bowl is in no way liable in case of material or printing errors.

If the Customer has specific questions, please contact customer service via phone, whatsapp or email.

The product selection is valid while stocks last and may be changed or withdrawn by Roll&Bowl at any time. Roll&Bowl cannot be held liable for the unavailability of any product.

Article 4: Orders:

Orders can be placed via our website, by phone and also via whatsapp.
Roll&Bowl reserves the right to refuse or cancel orders for any reason.

Article 5: Delivery:

Roll&Bowl will make every effort to deliver orders within the agreed time. Roll&Bowl shall not be liable for delays in delivery due to unforeseen circumstances beyond our control. Delivery is completely free of charge unless otherwise agreed with the customer, this may happen if the delivery is outside the delivery region.
However, there is a minimum amount the customer must meet in order for the delivery to be free of charge, you can always ask the restaurant this minimum amount by phone or whatsapp or you can find it on our website.

Article 6: Payments:

Payments can be made in cash or via electronic payment methods, payconiq, bancontact, etc. Roll&Bowl reserves the right to require payment in advance for certain orders.

Article 7: Cancellation and returns:

Customers may cancel an order before it has been prepared, provided Roll&Bowl is notified in good time. Roll&Bowl reserves the right to refuse returns if the products have been consumed or are not in the same condition as when delivered.

Article 8: Intellectual property:

All intellectual property rights relating to the content and design of Roll&Bowl's website and other materials remain the property of Roll&Bowl.

Article 9: Complaints and disputes:

Complaints relating to the order or delivery should be reported to Roll&Bowl within a reasonable period of time.
Any disputes arising from these general conditions may be submitted to the competent courts of Belgium.

Article 10: Right of withdrawal and return policy:

Food products can be returned if they are of undefective quality and the defect occurred before the product was handed over to the customer. A product is considered defective if:

  • The packaging has been opened.
  • The description on the packaging does not match the product.
  • Foreign organisms or objects are present in the product.
  • If you have received a wrong order.

Food of good quality in undamaged packaging cannot be returned.

Article 11: Customer service:

Roll&Bowl's customer service can be reached via email, whatsapp or phone. Any complaints can be made through the mentioned customer service contact methods.

Article 12: Privacy:

The information controller, Roll&Bowl, respects the Belgian law of 8 December 1992 on the protection of privacy when processing personal data.

The personal information you share with us will only be used for the following purposes:

  • The performance of the agreement
  • The processing of the order
  • The sending of newsletters
  • Advertising and/or marketing purposes
  • You have a legal right to access and possibly correct your personal data. Upon presentation of proof of identity (copy of identity card), you may submit a written, dated and signed request to Roll&Bowl free of charge via e-mail: If necessary, you can also request the correction of incorrect, incomplete or irrelevant information.

In case information is used for direct marketing purposes: You can prevent the use of your information for direct marketing purposes free of charge. To do so, you can always contact us in the aforementioned way at Roll&Bowl via e-mail:

We treat your information confidentially and will not disclose, rent or sell it to third parties.

Roll&Bowl stores online (anonymous) visitor statistics to determine which web pages on the website are visited and to what extent.

If you have any questions about this privacy statement, please contact us.

Article 13: Applicable law:

These general terms and conditions are governed by Belgian law.